ServiceNow, Inc.
NOW · XNYSCIK 1373715fmd_04GXZMF8189ES79GVX70BF0Z0HServices · Services-Prepackaged SoftwareTemplate: Standard
Coverage: Jul 01, 2009 to Sep 30, 2026, 64 periods
| Line item | FY2016 | FY2017 | FY2018 | FY2019 | FY2020 | FY2021 | FY2022 | FY2023 | FY2024 | FY2025 |
|---|---|---|---|---|---|---|---|---|---|---|
| Total revenues | 1,391 | 1,918 | 2,609 | 3,460 | 4,519 | 5,896 | 7,245 | 8,971 | 10,984 | 13,278 |
| Cost of revenue | 399 | 500 | 623 | 796 | 987 | 1,353 | 1,573 | 1,921 | 2,287 | 2,983 |
| Gross profit | 992 | 1,419 | 1,986 | 2,664 | 3,532 | 4,543 | 5,672 | 7,050 | 8,697 | 10,295 |
| Research and development | 285 | 378 | 530 | 749 | 1,024 | 1,397 | 1,768 | 2,124 | 2,543 | 2,960 |
| Selling, general and administrative | 819 | 1,106 | 1,499 | 1,873 | 2,309 | 2,889 | 3,549 | 4,164 | 4,790 | 5,511 |
| Total operating expenses | 1,374 | 1,483 | 2,029 | 2,622 | 3,333 | 4,286 | 5,317 | 6,288 | 7,333 | 8,471 |
| Operating income | (382) | (64) | (42) | 42 | 199 | 257 | 355 | 762 | 1,364 | 1,824 |
| Interest expense | 33 | 53 | 53 | 33 | 33 | 28 | 27 | – | – | – |
| Interest and investment income | – | – | – | – | – | – | – | – | – | – |
| Other non-operating income (expense) | 5 | 4 | 56 | 58 | (16) | (28) | (38) | (56) | (45) | (14) |
| Income before taxes | (410) | (113) | (39) | 67 | 150 | 249 | 399 | 1,008 | 1,738 | 2,261 |
| Income tax expense | 4 | 3 | (12) | (560) | 31 | 19 | 74 | (723) | 313 | 513 |
| Net income from continuing operations | (414) | (117) | (27) | 627 | 119 | 230 | 325 | 1,731 | 1,425 | 1,748 |
| Net income | (414) | (117) | (27) | 627 | 119 | 230 | 325 | 1,731 | 1,425 | 1,748 |
| Net income to common shareholders | – | – | – | – | – | – | – | – | – | – |